Example Privacy Policy

This is an example of a privacy policy. Please get legal advice before using this.

Our commitment to privacy

The Privacy Act includes a set of 13 harmonised privacy principles that regulate the handling of personal information by Australian and Norfolk Island Government agencies and some private sector organisations. These principles are called the Australian Privacy Principles (APPs). They replace both the Information Privacy Principles (IPPs) that applied to Australian Government agencies and the National Privacy Principles (NPPs) that applied to some private sector organisations.

[Your business name] is not subject to the APPs as it is not an APP entity under the Act. This is because we are defined as being a “small business operator”. However, although not strictly governed by the APPs, we are committed to privacy and our own Privacy Policy reflects this commitment.

Information collected

[Your business name] collects personal information about you (‘the Information’) in the following ways:

• When you subscribe to receive our emails, you will be asked to provide us with your name and email;
• When you register to comment on our Blog, you will be asked to provide us with your name and email;
• When you complete a New Client Details Form or any forms on our website you will be asked to provide personal details;
• When you provide personal details to a member of our team in the course of your dealings with them.

Use of this information

[Your business name] collects the Information to provide you with a specific service. For example, we may use the Information you provide us to:

• Communicate with you via email.
• Enable you to comment on Blog posts.
• Create a record for you on our client database.
• Provide services to you as a client.
• Recommend beneficial products or services to you.

Disclosure of personal information

[Your business name] will not sell, rent, trade or otherwise supply to third parties any personal information obtained from you without your consent.

Security of your personal information

[Your business name] has security measures designed to protect against the loss, misuse and/or alteration of the Information under its control. These security measures include:

• Firewalls – to prevent the hacking of our database.
• Clauses in employee agreements requiring confidentiality.
• Appropriate security access to our business premises.
• Security bins for the disposal of written information

Cookies

[Your business name] use cookies to improve your user experience. Cookies are small files that are dropped into your browser to collect information about what you are doing on the internet. The purpose for collecting cookies is to provide you with the best possible service. We may use cookies for targeted advertising through Google AdWords, Facebook, Instagram, and other platforms with these capabilities. You can hide these ads if you see them or remove the cookies from your browser. Cookies expire after a set amount of time, so you won’t be getting ads forever! This information collected relates to your interests, needs, and preferences. You can choose to reject or block them via your browser settings.

Correcting and updating your personal information

You may gain access to Information that[Your business name] has collected about you, by contacting our office. You can change or update personal information via telephone, fax, email, online through our website or letter.

Contact information

If you have any questions or complaints about this Privacy Policy, you should contact[Your business name] via [your email address]. Your complaint will be dealt with promptly, and if unresolved to your satisfaction, we will provide you with contact details for the Office of the Australian Information Commissioner. [Insert your full business details, name and entity type/trading names here]